“How lucky am I to have something that makes saying goodbye so hard.”
Winnie the Pooh, A.A. Milne, author
About
We created firstfunerals in 2014 to be the leading online platform where individuals and families can search, discover and compare everything around the end of life. We felt this would help families make better informed decisions without feeling pressured into unnecessary purchases helping to reduce stress and focus on their emotional well being along with supporting each other at this incredibly difficult time.
Bringing both end of life services and products all together allowing you to pick and chose in your own time from the comfort of your home. You can trust us to have searched high and low across the world bringing you the best services and products for you or your loved’s last journey.
We ideally wouldn’t want anyone to have to go through the pain and grief of losing a loved one and we are always here to help you whenever you need us. We hope we this process is as easy as possible and you find what you are looking for.
Warm regards
Our Culture.
Here at firstfunerals, our values are fundamental in shaping the way we behave and interact with our customers and one another.
These can be summarised as the following:
Customer at the core: It’s you & your family that counts. It’s as simple as that.
Trust: It’s crucial you can trust our platform, services and people. We build trust by partnering with the best in class suppliers who are market leaders in their respective industries, who we know can deliver when called upon.
Care: Compassionate. We treat people with respect and kindness. Everyone and everything matters.
Respect: Creating a culture of warmth and belonging, where everyone is welcome.
Transparency: The reason we make things transparent is we think it’s the right thing to do. There’s no benefit, we don’t do it to get press. We don’t do it to get people to join our company, to sign up to firstfunerals. We just think the best possible way we can develop ourselves as people is by making the company as transparent as possible as well as fundamentally providing you with transparency on funerals which has been kept in the dark ages for far too long.
Independent: We are a family business and are not owned by a venture capital firm or by any other funeral director. We are growing organically and steadily to ensure we build a profitable, sustainable business that is ethically aligned with our clients. We do not promote any particular business, supplier over any other.
Simplify: We do the hard work so you don’t have to. We appreciate this is a difficult time, which is why we bring together businesses and suppliers on one platform that you can trust. We want to make this the easiest process, as we know the emotional turmoil is the truly challenging bit that requires your focus and energy.